Helix Sleep offers hybrid mattresses made with polyfoam comfort systems, dual-layer covers, and pocketed coil support cores reinforced with polyfoam base layers. How To Return A Helix Mattress
Helix Sleep allows full mattress customization. Purchasers are requested to fill out a survey that discusses their height, weight, firmness preferences, sleep position, and other elements. Then based on these results, Helix Sleep will suggest one of the following 6 mattress models; each individual variant offers a unique combination of support and firmness:
- Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
- Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
- Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
- Helix Dusk: ‘Medium’ firmness, moderate cushioning, and additional support
- Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
- Helix Dawn: ‘Firm’ firmness, moderate cushioning, and additional support
Helix Sleep mattresses with targeted cushioning conform closely, making them perfect for those who sleep on their side. While mattresses that have moderate cushioning do not conform as much and are suitable for all sleep positions. Lighter men and women may feel most comfortable on variants with balanced support, while people who weigh 130 pounds or more tend to favor the variants with additional support.
Helix Sleep also offers two mattresses with dual-firmness, the Helix Dual Balanced (with balanced support and targeted cushioning) and the Helix Dual Extra (with extra support and moderate cushioning). Both of these models have one ‘Soft’ side and one ‘Firm’ side, which makes them ideal for couples with different tastes. Last, the Helix Nightfall is a hybrid designed for bigger, heavier people. This model has an additional layer of memory foam for maximum support.
My review of Helix Sleep mattresses found that the customizable aspect accommodates sleepers with a wide range of firmness preferences and body types. The mattresses also provide strong edge support, isolate movement well, and produce less noise than the average hybrid. How To Return A Helix Mattress
Keep reading for my complete review of Helix Sleep mattresses, such as sleeper and performance evaluations, the company’s delivery and return policies and everything else you should know about these mattresses.
Construction How To Return A Helix Mattress
All 9 of the different iterations of this mattress will differ slightly in construction, but for 6 of the 9 models, the construction should be quite similar. The 6 core models (listed above) are 10 inches tall, made up of 6 inches of pocketed coils and 4 inches of foam.
Helix mattresses differ in density and firmness based on the foams utilized in order to get more/less support and more/less firmness. The four different foams utilized within Helix mattresses are high-grade polyurethane foam, memory foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all of the mattresses have all the foams – some only have three of the four – but it really won’t matter much for the consumer. The foams are just levers that Helix Sleep can pull to be able to offer 9 unique variants (and supposedly have a model for everybody). How To Return A Helix Mattress
Underneath, I quickly talk about the construction (materials and quality) of your typical Helix mattress, the Helix Midnight.
Cover – Originally, all Helix mattresses have the same cover, made of 100 percent polyester. I thought it to be pliable and thin, allowing for some wonderful breathability. However, if you would like something more lavish, you can opt to swap out the standard cover for the UltraCool one, which is made up of a phase-change material to regulate temperature.
Comfort Layer – On top, you’ll encounter a heavy layer of memory foam. This type of foam has a slow reaction to pressure, meaning you are likely to experience some satisfying body contouring. While it might seem strange for a supposedly medium firmness mattress to feature a memory foam comfort layer, it is important to remember that the existence of deep sinkage does not necessarily translate to softness; in fact, most of the time it produces quite a firm feel.
Transition Layer – After sinking through the comfort layer, you’ll discover a transition layer of poly foam. This layer of foam works to suppress the sinkage of the memory foam and establish a supportive, medium firm feeling as you reach the individually wrapped coils below.
Support Layer – Most of the mattress is made up of this section of pocketed coils. This system gives a supportive lift to the structure, working to position the sleeper “on top” of the bed, as opposed to “in it”. Since the coils are wrapped individually, they’re also going to allow extra breathability as air flows in between the spaces in the coils.
Base Layer – Last but not least, you’ll uncover a thin section of high-density poly foam. This section does not affect the feel of the mattress too much, working mostly to provide the pocketed coils something off of which to react.
Firmness and Support
After taking a look at the construction of the Helix mattresses, let us talk about their different firmness levels and feels.
The firmness of the Helix will differ widely depending on the version you select. The Helix Midnight and Dusk, have medium firmness levels, which tends to be very versatile and therefore exceptionally popular. If you have more specific preferences, however, Helix Sleep would be happy to provide you with additional choices.
Laying down on the Helix Midnight, the uppermost foam comfort layer feels soft and generates some quality body contouring, while the other materials in the Midnight work to counteract this and create an overall firmer composition. The firmer support foams and individually-wrapped coils also help with re-positioning.
For those who sleep on their back, there is just enough good comfort material here to conform to your lower spine while supporting your back in a neutral position. For larger sleepers or people who prefer a firmer mattress, there are 2 more models for you in the Helix Twilight and Helix Dawn models.
Majority of side sleepers will feel totally comfy on the Midnight, but, if you are needing a bit less pressure while still sticking with a versatile medium firmness, you might want to check out the Helix Dusk, which uses a body-conforming latex-alternative foam that is breathable and gives the surface a small bit of bounce.
Those who sleep on their side typically need to be more mindful of pressure because they sleep with all of their weight on a tinier region. People who are lighter than average or people looking for lots of pressure relief might want to stick to the plusher variants.
Stomach sleepers will feel comfortable in the Midnight, especially if this isn’t their main position or they tend to change things up a lot. Firmer choices may be preferable for exclusive stomach sleepers so that they can make sure their hips don’t dip and over-arch their backbone.
Finally, the manufacturer suggests Helix for sleepers up to 350 pounds or couples that weigh a maximum of 250 pounds each. In the event you or your partner are significantly larger than average, the company has also created a mattress called the Nightfall that is constructed to accommodate a total weight of 1000 pounds.
Couples with differing types of bodies or preferences may also select a dual comfort variant that combines Firm with Plush.
Keep in mind that if neither of these models sound quite right, you can always have a look at the four other models in the newest collection: the Sunset (plush, softer compared to the Moonlight), Dusk (moderate feel, a little firmer than the Midnight), Twilight (firm, made for side sleepers), or Dawn (the firmest mattress in the collection).
Now, let’s talk about motion transfer, or the amount of activity that is detectable from one side of the bed to the other. While this will be crucial for all buyers, those who sleep with a spouse may find it especially intriguing as it’ll illuminate just how bothered you will be by your bed mate’s nighttime movements. How To Return A Helix Mattress
According to my research, Helix exceeds expectations for hybrids in this space due to the amount and quality of foam it contains, as well as the pocketed coils that help trap motion at its source. If you’re a light sleeper afraid that motion from the opposite side of the mattress will wake you, then you should not have a lot of concern with this hybrid. I would say that all of the Helix mattresses are a good option for couples.
While purchasing a new mattress, most individuals want to know whether they’ll feel like they are sinking “into” the mattress or lying “on top” of it.
Even though you are going to experience some immediate sinkage in the soft foam at the top, when you sink through these layers, you’ll reach the pocketed coils and feel fantastic support. This combo will appeal to a wide range of sleepers, but will suit back and stomach sleepers the most.
Though I do feel the foam collapse as I sit close to the edge of the mattress, the individually-wrapped coils stop the mattress from compressing a lot beyond that. I feel quite secured seated on the mattress.
In my view, Helix mattresses are well above average when it comes to edge support compared to other bed-in-a-box brands, which is due to their freshly updated edges that contain reinforcement in the coil unit. There may be a little compression at the comfort foams when you sit with your entire weight on the side, but laying on the side should feel comfy and safe. Couples who need more space to stretch out normally love strong edges.
Lying down, I also feel like I could get close to the edge of the mattress without feeling like I’ll roll over or be pushed off the bed. Overall, I think that the Helix mattress has great edge support.
100 Night Sleep Trial
One of the best features of purchasing a mattress-in-a-box online is the sleep trials they typically include. Helix Mattress is no different. You customize the mattress that is meant for you, place your order, and within a couple of weeks, it’s delivered to your door. From the minute you click to purchase the mattress, you have 100 nights to check it out (minus the time for delivery, so it is more like 90 nights). If it is not perfect, you can return it free of charge, and get a complete refund.
If you do return the mattress, it is not resold or restocked. Actually, the company does its best to locate a local place to donate it. When there’s no way Helix can find a way to donate your refunded mattress, they have it recycled instead. How To Return A Helix Mattress
Helix offers an amazing 10-year guarantee that covers flaws, but it comes with a few limitations, exceptions, plus the burden of proof is on the consumer (like most warranties). Of course, you should be the original owner of the mattress to make use of the warranty, and you will need to be sure you keep your receipt as proof of purchase.
Provided that you follow all Helix’s expectations for use, your warranty will be valid. That means you need to have a suitable foundation (no adjustable bed frames or slats over 4 inches apart) and that you don’t use the Helix improperly – no jumping on the bed!
If your Helix begins to have an indentation of 1 inch or longer, which is what generally happens when low-density foams break down, then you could qualify for a repair or replacement of your mattress.
Helix Mattress: Pricing
If you’re certain that a Helix Sleep mattress is ideal for you, you can find the size and pricing info beneath. However, please be aware that these prices indicate standard pricing, and does not include my special promo. Click here to get my special promo and get up to $125 off your mattress today.
Helix mattresses range from $600 to $1,440.
What’s The Best Way To Care For Your Helix?
Helix mattresses require no flipping, but it’s recommended that you rotate the mattress perhaps a couple of times a year to prevent it from wearing down from excess sagging.
For routine cleaning, it is advised to use cool water with gentle dish detergent to clean any dirt or stains. Be sure to clean using gentle circular motions, instead of rubbing.
Final Thoughts How To Return A Helix Mattress
If you are shopping for a mattress and aren’t quite sure what feel that you need, Helix’s quiz and Color Match system may be the key to finding your very best sleep with little hassle. Their awesome system, which is based on expert sentiment and AI, was designed to better their customer’s sleep by giving a better match. How To Return A Helix Mattress
The attributes of this mattress were thoughtfully constructed to deliver choices whether you were searching for a mattress that stays cool all night, in the event that you needed one to cradle your curves with a thick comfort system, or both! The reinforced coil unit should offer great edge support and motion transfer is minimal with their individually-wrapped build.
I hope that I’ve provided you some notion of what the typical consumer can expect from the Helix, but it truly does provide an impressive range of customization with a choice for literally every specific need or desire. Your next best sleep could just be a brief online quiz away.
How To Return A Helix Mattress