Helix Sleep markets hybrid mattresses made using polyfoam comfort systems, dual-layer covers, and pocketed coil support cores reinforced using polyfoam base layers. Helix Sleep Customer Service Phone Number
Helix Sleep gives you complete mattress customization. Buyers are requested to fill out a survey that discusses their height, weight, firmness preferences, sleep position, and other options. Based on these answers, Helix Sleep will recommend one of the following 6 mattress options; each respective variant gives a one-of-a-kind combination of support and firmness:
- Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
- Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
- Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
- Helix Dusk: ‘Medium’ firmness, moderate cushioning, and extra support
- Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
- Helix Dawn: ‘Firm’ firmness, moderate cushioning, and additional support
Helix Sleep mattresses with targeted cushioning conform closely, which makes them ideal for those who sleep on their side. While mattresses with moderate cushioning don’t conform as much and are ideal for all sleep positions. Lighter individuals may feel most comfortable on models with balanced support, while people who weigh 130 pounds or more tend to prefer the models with extra support.
Helix Sleep also offers 2 mattresses with dual-firmness, the Helix Dual Balanced (with targeted cushioning and balanced support) and the Helix Dual Extra (with moderate cushioning and additional support). Both of these mattresses have one ‘Soft’ side and one ‘Firm’ side, which makes them ideal for couples with differing tastes. Lastly, the Helix Nightfall is a hybrid developed for bigger, heavier individuals. This mattress has an extra layer of memory foam for maximum support.
My review of Helix Sleep mattresses discovered that the customizable selection conforms to sleepers with a wide assortment of body types and firmness preferences. The mattresses also provide strong edge support, isolate motion transfer nicely, and produce less noise than the average hybrid. Helix Sleep Customer Service Phone Number
Read on for my full review of Helix mattresses, such as sleeper and performance evaluations, the company’s delivery and return policies and pretty much everything else you need to know about these mattresses.
Construction Helix Sleep Customer Service Phone Number
All 9 of the various iterations of the mattress will differ slightly in construction, but for 6 of the 9 models, the construction should be quite similar. The six core models (listed above) are 10 inches tall, made up of 6 inches of individually wrapped coils and 4 inches of foam.
Helix mattresses differ in density and firmness based on the foams used in order to get more/less support and more/less firmness. The 4 different foams utilized within Helix mattresses are memory foam, high-grade polyurethane foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all the beds have all the foams – some only have three of the four – but it really shouldn’t matter much for the purchaser. The foams are merely levers that Helix Sleep can pull to be able to offer 9 unique versions (and supposedly have a mattress for everyone). Helix Sleep Customer Service Phone Number
Underneath, I briefly talk about the construction (materials and quality) of your average Helix mattress, the Helix Midnight.
Cover – Originally, all Helix mattresses come with the same cover, made of 100% polyester. I found it to be stretchy and thin, allowing for some wonderful breathability. But, if you prefer something more luxurious, you can choose to swap out the normal cover for the UltraCool one, which is composed of a phase change fabric to regulate heat.
Comfort Layer – Up top, you will discover a heavy layer of memory foam. This material has a slow reaction to pressure, meaning you’re probably going to experience some gratifying body shaping. Even though it may seem odd for a purportedly medium firmness mattress to make use of a memory foam comfort layer, it’s important to remember that the feeling of deep sinkage doesn’t necessarily translate to softness; in fact, oftentimes it generates quite a firm feel.
Transition Layer – After sinking through the memory foam comfort layer, you will discover a transition layer of poly foam. This layer of foam works to suppress the sinkage of the memory foam and establish a supportive, medium firm feeling as you hit the pocketed coils below.
Support Layer – Most of the mattress consists of this segment of pocketed coils. This system brings a supportive lift to the construction, working to position the sleeper “on top” of the bed, instead of “in it”. Since the coils are wrapped individually, they’re also going to encourage extra breathability as air flows in between the spaces in the coils.
Base Layer – Lastly, you will uncover a thin segment of high-density poly foam. This section does not really affect the feel of the bed too much, working mostly to give the individually wrapped coils something off of which to respond.
Firmness and Support
After taking a peek at the construction of the Helix mattresses, let us chat about their varying firmness levels and feels.
The firmness level of the Helix will vary widely depending on which version you select. The Helix Dusk and Midnight, have moderate firmness levels, which will be very versatile and thus very popular. If you are more particular, however, Helix Sleep will be happy to provide you with more options.
Lying down on the Midnight, the memory foam layer feels soft and produces some quality body shaping, while the other materials within the mattress work to control this and create an overall firmer composition. The pocketed coils and the firmer support foams also help with re-positioning.
For those who sleep on their back, there is enough good comfort material in the Helix Midnight to conform to your lower spine while supporting your back in a neutral position. For larger sleepers or people who want a firmer mattress, there are 2 more choices for you in the Helix Twilight and Helix Dawn variants.
Majority of side sleepers should feel totally comfortable on the Midnight, however, if you’re needing a bit less pressure while still sticking with a flexible medium firmness, you might decide to check out the Helix Dusk, which uses a body-conforming latex-alternative foam that is breathable and gives the surface a small bit of bounce.
Side sleepers typically have to be more mindful of pressure because they sleep with all their weight on a tinier region. Those who are smaller than average or those in the market for lots of pressure relief might want to stay with the plusher models.
Those who sleep on their stomach should feel supported in the Midnight, particularly if this isn’t their primary position or they have a tendency to switch things up a lot. Firmer mattresses might be preferable for exclusive stomach sleepers so they can make sure their hips do not dip and over-arch their spine.
Lastly, the manufacturer suggests Helix mattresses for sleepers up to 350 lbs or couples that weigh up to 250 lbs each. In the event you or your spouse are substantially bigger than average, the company has also produced a bed called the Nightfall that is constructed to accommodate a total weight of 1000 pounds.
Couples with differing body types or preferences may also select a dual comfort variant that pairs Firm with Plush.
Bear in mind that if neither of these options sound right, you can always have a look at the four other models in the newest collection: the Sunset (plush, softer compared to the Moonlight), Dusk (moderate feel, a little firmer than the Midnight), Twilight (firm, made for side sleepers), or Dawn (the firmest variant in the line).
Now, let’s chat about motion transfer, or the amount of activity that’s detectable from 1 side of the bed to the other. While this will be significant for many sleepers, those who doze with a partner may find it especially interesting as it’ll show just how bothered you’ll be by your partner’s nighttime movements. Helix Sleep Customer Service Phone Number
According to my research, Helix exceeds expectations for hybrid mattresses in this space because of the quantity and quality of foam it contains, in addition to the pocketed coils which help keep motion at its source. If you’re a light sleeper worried that motion from the other side of the mattress will bother you, you should not have a lot of concern with this hybrid. I would say that all of the Helix mattresses are a good choice for couples.
When purchasing a brand-new mattress, most men and women would like to know whether they’ll feel like they are sinking “into” the it or lying “on top” of it.
While you are likely to experience some immediate sinkage in the uppermost foam layers, when you sink through these layers, you will find the pocketed coils and find great support. This combination will appeal to a wide assortment of sleepers, but will suit back and stomach sleepers in particular.
While I do feel the memory foam collapse as I sit near the edge of the bed, the coils stop the mattress from compressing a lot . I feel quite secured seated on the bed.
In my view, Helix mattresses perform above average for edge support compared to other bed-in-a-box brands, and this is because of their recently updated edges containing reinforcement in the coil system. There can be a little compression in the comfort foams when you sit with your entire weight on the side, but laying on the side will feel comfortable and safe. Couples who need more space to stretch out typically appreciate strong edges.
Lying down, I also feel like I can get near the edge of the bed without feeling like I’ll roll over or be ejected from the mattress. Overall, I believe that the Helix has nice edge support.
100 Night Sleep Trial
Among the best features of purchasing a bed-in-a-box online is the sleep trials they typically come with. Helix Sleep is no different. You create the mattress that’s meant for you, place your order, and in a couple of weeks, it’s delivered to your home. From the moment you click to buy the mattress, you’ve got 100 nights to test it out (minus the time for delivery, so it is more like 90 nights). If it is not perfect, you can return it for free of charge, and get a complete refund.
If you do return the mattress, it is not restocked or resold. Actually, Helix finds a local place to donate it. If there’s no way the company can find a way to donate your refunded mattress, they have it recycled instead. Helix Sleep Customer Service Phone Number
Helix Sleep offers a generous 10-year warranty that covers flaws, but it comes with a few limitations, exceptions, and the burden of proof is on the purchaser (like most guarantees ). Of course, you must be the original owner of the mattress to make use of the guarantee, and you will need to be sure you save your receipt as proof of purchase.
Provided that you follow all of Helix’s expectations for use, your warranty will be valid. That means you will need to have a suitable base (no adjustable bed frames or slats over 4 inches apart) and you don’t use the mattress improperly – no jumping on it!
If your mattress starts to show an indentation of 1” or longer, something that typically happens when low-density foams break down, you could be eligible for a repair or replacement of your Helix.
Helix Mattress: Pricing
If you’re sure that a Helix Sleep mattress is excellent for you, you will find the pricing and size information below. But please bear in mind that these prices indicate standard pricing, and doesn’t consider my special promo. Click here to receive my special discount and receive up to $125 off your Helix now.
Helix Sleep mattresses range from $600 to $1,440.
What’s The Best Way To Care For Your Helix?
Helix mattresses require no flipping, but it’s recommended that you rotate the mattress perhaps once or twice a year to keep it from wearing down from excessive sagging.
For routine cleaning, it’s suggested to use cold water with gentle dish detergent to clean any stains or dirt. Be sure to clean using soft circular movements, instead of rubbing.
Final Thoughts Helix Sleep Customer Service Phone Number
If you are shopping for a mattress and are not quite sure what feel that you require, Helix’s quiz and Color Match system might be the secret to unlocking your best sleep with no hassle. Their amazing system, which is based on expert sentiment and AI, was designed to improve their client’s sleep by offering a better match. Helix Sleep Customer Service Phone Number
The attributes of this mattress were thoughtfully manufactured to provide choices whether you were looking for a mattress that stays cool all night, in the event that you wanted one to support your shape with a thick comfort system, or both! The pocketed coil unit should provide great edge support and motion transfer is at a minimum with their individually-wrapped construction.
I hope that I’ve given you some idea of what the typical sleeper can expect from this bed, but it truly does provide an impressive range of customization with an option for literally every particular need or desire. Your next best sleep may just be a short online quiz away.
Helix Sleep Customer Service Phone Number