Helix Sleep offers hybrid mattresses made with polyfoam comfort systems, dual-layer covers, and pocketed coil support cores enhanced with polyfoam base layers. Helix Mattress Review Complaints

Helix Sleep gives you complete mattress customization. Customers are requested to fill out a survey that discusses their height, weight, firmness preferences, sleep position, and other factors. Based on these answers, Helix Sleep will recommend one of the following 6 mattress options; each individual variant provides a unique combination of support and firmness:

  • Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
  • Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
  • Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
  • Helix Dusk: ‘Medium’ firmness, moderate cushioning, and extra support
  • Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
  • Helix Dawn: ‘Firm’ firmness, moderate cushioning, and extra support

Helix Mattress Review Complaints

Helix Sleep hybrids with targeted cushioning conform closely, which makes them perfect for those who sleep on their side. While those with moderate cushioning don’t conform as much and are great for pretty much all sleep positions. Lighter people may feel more comfortable on variants with balanced support, while individuals that weigh 130 lbs or more tend to prefer the models with extra support.

Helix Sleep also markets two mattresses with dual-firmness, the Helix Dual Balanced (with targeted cushioning and balanced support) and the Helix Dual Extra (with extra support and moderate cushioning). Both of these variants have one ‘Firm’ side and one ‘Soft’ side, which makes them suitable for couples with differing preferences. Last, the Helix Nightfall is a hybrid designed for bigger, heavier people. This mattress has an extra layer of memory foam for optimum support.

My review of Helix Sleep mattresses discovered that the customizable selection accommodates sleepers with a large range of body types and firmness preferences. The mattresses also have strong edge support, isolate movement nicely, and produce less noise than the normal hybrid. Helix Mattress Review Complaints

Read on for my complete review of Helix Sleep mattresses, such as sleeper and performance ratings, the company’s delivery and return policies and pretty much everything else you should know about these mattresses.

 

Construction Helix Mattress Review Complaints

All 9 of the different iterations of the mattress will differ slightly in construction, but for 6 of the 9 models, the construction will be fairly similar. The six core models (listed above) are 10 inches tall, composed of 6 inches of pocketed coils and 4 inches of foam.

Helix mattresses vary in firmness and density depending on the foams utilized in order to attain more/less firmness and more/less support. The four different foams utilized within Helix mattresses are memory foam, high-grade polyurethane foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all of the beds have all the foams – some only have 3 of the 4 – but it really shouldn’t matter much for the consumer. The foams are merely levers that Helix Sleep can pull to be able to offer nine different versions (and supposedly have a model for everybody). Helix Mattress Review Complaints

Underneath, I briefly discuss the construction (materials and quality) of the typical Helix mattress, the Helix Midnight.

helix-midnight-construction

Cover – Initially, all Helix mattresses come with exactly the same cover, made of 100% polyester. I thought it to be thin and stretchy, allowing for some great breathability. But, if you want something more lavish, you can elect to swap out the regular cover for the UltraCool one, which is composed of a phase-change material to regulate temperature.

Comfort Layer – Up top, you will discover a heavy layer of memory foam. This material has a slow response to pressure, meaning you are probably going to experience some satisfying body shaping. While it might seem odd for a purportedly medium firmness mattress to make use of a memory foam layer, it’s important to remember that the existence of deep sinkage doesn’t necessarily translate to softness; in actuality, oftentimes it produces quite a firm feel.

Transition Layer – After sinking through the comfort layer, you’ll discover a transition layer of poly foam. This layer works to curb the sinkage of the comfort layer and establish a supportive, medium firm feel as you reach the pocketed coils underneath.

Support Layer – The bulk of the mattress is made up of this section of individually wrapped coils. This system gives a supportive lift to the construction, working to put the sleeper “on top” of the mattress, as opposed to “in it”. Because these coils are wrapped individually, they are also going to give additional breathability as air flows in between the spaces in the coils.

Base Layer – Last but not least, you will find a thin segment of high-density poly foam. This segment does not affect the feel of the mattress too much, working mostly to provide the individually wrapped coils something off of which to respond.

 

Firmness and Support

After having a peek at the construction of the Helix mattresses, let us discuss their varying firmness levels and feels.

helix-mattress-firmness-and-support-scale

The firmness of the Helix is going to vary widely depending on which model you select. The Helix Midnight and Dusk, have medium firmness levels, which will be very versatile and thus best-selling. If you are more particular, however, Helix Sleep will be happy to provide you with more choices.

Lying down on the Helix Midnight, the memory foam layer feels soft and produces some quality body contouring, while the other materials in the mattress work to counteract this and create an overall firmer structure. The firmer support foams and individually-wrapped coils also assist with re-positioning.

For back sleepers, there’s just enough good comfort material in the mattress to conform to your lower spine while supporting your back in a neutral position. For heavier sleepers or people who want a firmer bed, there are 2 more choices for you in the Helix Dawn and Helix Twilight variants.

Most side sleepers will feel totally comfy on the Midnight, however, if you’re wanting less pressure while still going with a flexible medium firmness, you may want to check out the Helix Dusk, which uses a body-conforming latex-alternative foam that is breathable and provides the surface a small bit of bounce.

Side sleepers typically need to be more mindful of pressure since they sleep with all their weight on a tinier area. Those who are lighter than average or people in the market for lots of pressure relief may want to stay with the plusher models.

Those who sleep on their stomach should feel comfortable in the Midnight, especially if this isn’t their main position or they have a tendency to switch things up a lot. Firmer choices might be preferable for exclusive stomach sleepers so that they can make sure their hips don’t dip and over-arch their spine.

Lastly, the manufacturer suggests Helix for sleepers around 350 lbs or couples who weigh a maximum of 250 pounds each. In the event you or your partner are significantly larger than average, Helix has also created a bed called the Nightfall that is created to accommodate a combined weight of 1000 pounds.

Couples with differing types of bodies or tastes may also pick a dual comfort model that combines Firm with Plush.

Bear in mind that if neither of these options seem right, you could always check out the four other variants in the newest collection: the Sunset (plush, softer than the Moonlight), Dusk (moderate feel, a little firmer than the Midnight), Twilight (firm, made for side sleepers), or Dawn (the firmest mattress of the bunch).

 

Motion Transfer

Now, let us talk about motion transfer, or the amount of disturbance that is detectable from 1 side of the bed to the other. While this is going to be crucial for many buyers, those who sleep with a partner may find it especially intriguing as it’ll show just how bothered you will be by your partner’s nighttime movements. Helix Mattress Review Complaints

According to my research, Helix Sleep surpasses expectations for hybrids in this space due to the quantity and quality of foam it contains, as well as the individually wrapped coils which help trap motion at its source. If you’re a light sleeper worried that movement from the opposite side of the mattress will bother you, you shouldn’t have much concern with this mattress. I would say that any of the Helix mattresses are a good choice for couples.

 

Sinkage

When getting a new mattress, most people would like to know whether they’ll feel like they’re sinking “into” the mattress or laying “on top” of it.

While you are likely to experience a little immediate sinkage from the soft foam on top, when you sink through those layers, you’ll reach the pocketed coils and feel amazing support. This combo will interest a wide range of individuals, but will suit back and stomach sleepers the most.

 

Edge Support

Though I do feel the foam compress as I sit close to the edge of the Helix Midnight, the individually-wrapped coils stop the mattress from compressing too much beyond that. I feel very secure sitting on the mattress.

In my view, Helix mattresses are well above average for edge support in comparison to other bed-in-a-box brands, which is because of their recently updated edges containing reinforcement in the coil unit. There may be some compression in the comfort foams when you sit with all your weight on the side, but lying on the side will feel comfortable and safe. Couples who want more space to stretch out typically appreciate strong edges.

Laying down, I feel like I could get close to the edge of the mattress without feeling like I’ll roll off or be ejected from the bed. Overall, I think that the Helix has nice edge support.

 

100 Night Sleep Trial

One of the best features of buying a mattress-in-a-box online is the sleep trials that they typically include. Helix Sleep is not any different. You customize the mattress that’s meant for you, place your order, and in a couple of weeks, it’s sent to your door. From the moment you click to purchase the mattress, you have 100 nights to check it out (minus the time for delivery, so it is more like 90 nights). If it isn’t what you wanted, you can return it for free, and receive a full refund.

If you do return the mattress, it isn’t restocked or resold. In fact, the company finds a local place to donate it. When there’s no way Helix Sleep can find a way to donate your refunded mattress, they have it recycled instead. Helix Mattress Review Complaints

helix-mattress-100-night-sleep-trial

 

Helix Warranty

The Helix Mattress includes an amazing 10-year guarantee that covers flaws, but it has a few limitations, exceptions, while the burden of proof is on the purchaser (like most guarantees ). Needless to say, you should be the original owner of the Helix to use the warranty, and you will need to be sure that you keep your receipt as proof of purchase.

As long as you follow all the manufacturer’s expectations for use, your warranty is valid. That means you will need to use a proper foundation (no adjustable bed frames or slats over 4 inches apart) and that you don’t use the Helix improperly – no jumping on the bed!

If your Helix begins to show an indentation of 1 inch or longer, which is what typically happens when low-density foams break down, then you could be eligible for a replacement or repair of your mattress.

helix-mattress-warranty

 

Helix Mattress: Pricing

If you’re certain that a Helix Sleep mattress is perfect for you, you can see the pricing and size information beneath. But please be aware that these prices reflect standard pricing, and doesn’t include my special discount. Click here to receive my special promo and receive up to $125 off your Helix now.

helix-mattress-prices

Helix mattresses range from $600 to $1,440.

Just click here and get up to $125 off your purchase today!

 

What’s The Best Way To Care For Your Helix?

Helix mattresses need no flipping, but it is recommended that you rotate the mattress perhaps a couple of times a year to keep it from wearing down from excess sagging.

For routine cleaning, it is suggested to use cold water with gentle dish soap to clean any stains or dirt. Be certain that you clean using soft circular motions, rather than rubbing.

 

Final Thoughts Helix Mattress Review Complaints

If you are searching for a mattress and aren’t quite certain what feel that you require, Helix’s Color Match system and quiz may be the key to unlocking your best sleep with little hassle. Their awesome system, which is based on expert sentiment and AI, was created to improve their client’s sleep by giving a better match. Helix Mattress Review Complaints

The attributes of this mattress were thoughtfully manufactured to provide options whether you were looking for a mattress that stays cool all night, if you wanted one to cradle your curves with a thick comfort system, or both! The reinforced coil unit should offer great edge support and movement transfer is at a minimum with their individually-wrapped build.

Hopefully, I have provided you some idea of what the typical consumer can expect from this bed, but it does offer an impressive range of customization with a choice for literally every specific desire or need. Your next best sleep could just be a short online quiz away.

Helix Mattress Review Complaints

If you have chosen to proceed with Helix, just click here to save up to $125 on your purchase!