Helix Sleep markets hybrid mattresses made with polyfoam comfort systems, dual-layer covers, and pocketed coil support cores fortified with polyfoam base layers. Helix Brands Customer Service Number
Helix Sleep gives you complete mattress customization. Buyers are asked to fill out a survey that asks for their height, weight, firmness preferences, sleep position, and other elements. Then based on these answers, Helix Sleep will recommend one of the following 6 mattress models; each individual option offers a one-of-a-kind combination of support and firmness:
- Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
- Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
- Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
- Helix Dusk: ‘Medium’ firmness, moderate cushioning, and extra support
- Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
- Helix Dawn: ‘Firm’ firmness, moderate cushioning, and additional support
Helix Sleep mattresses with targeted cushioning conform closely, making them perfect for side sleepers. While hybrids with moderate cushioning don’t conform as much and are great for all sleep positions. Lighter individuals may feel most comfy on variants with balanced support, while those who weigh 130 lbs or more tend to favor the models with extra support.
Helix Sleep also offers two variants with dual-firmness, the Helix Dual Balanced (with targeted cushioning and balanced support) and the Helix Dual Extra (with moderate cushioning and additional support). Both these mattresses have one ‘Firm’ side and one ‘Soft’ side, making them great for couples with differing preferences. Lastly, the Helix Nightfall is a hybrid developed for bigger, heavier individuals. This variant has an extra layer of memory foam for optimum support.
My review of Helix Sleep mattresses found that the customizable selection accommodates sleepers with a large assortment of body types and firmness preferences. The mattresses also have strong edge support, isolate movement nicely, and produce less noise than the average hybrid. Helix Brands Customer Service Number
Keep reading for my complete review of Helix mattresses, including sleeper and performance evaluations, the company’s delivery and return policies and pretty much everything else you should know about these mattresses.
Construction Helix Brands Customer Service Number
All nine of the various iterations of the mattress will differ slightly in construction, but for 6 of the 9 models, the construction will be fairly similar. The 6 core variants (listed above) are 10 inches tall, made up of 6 inches of pocketed coils and 4 inches of foam.
Helix mattresses differ in firmness and density based upon the foams utilized in order to get more/less firmness and more/less support. The 4 different foams used within Helix mattresses are high-grade polyurethane foam, memory foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all the models have all of the foams – some only have three of the four – but it really shouldn’t matter much for the consumer. The foams are merely levers that Helix Sleep can pull to be able to offer nine unique versions (and hopefully have a model for everyone). Helix Brands Customer Service Number
Below, I concisely talk about the construction (materials and quality) of the average Helix mattress, the Helix Midnight.
Cover – Initially, all Helix mattresses come with the same cover, made of 100 percent polyester. I thought it to be pliable and thin, allowing for some nice breathability. But, if you want something more luxurious, you can elect to swap out the regular cover for the brand’s UltraCool one, which is made up of a phase-change material to regulate temperature.
Comfort Layer – Up top, you’ll encounter a thick layer of memory foam. This type of foam has a slow reaction to pressure, meaning you’re probably going to experience some great body contouring. While it might seem odd for a supposedly medium firmness mattress to incorporate a memory foam comfort layer, it is crucial to remember that the presence of deep sinkage doesn’t necessarily translate to softness; in actuality, oftentimes it produces quite a firm feel.
Transition Layer – After sinking through the memory foam comfort layer, you will discover a transition layer of poly foam. This layer works to suppress the sinkage of the memory foam and establish a supportive, medium firm feeling as you reach the pocketed coils underneath.
Support Layer – The bulk of the mattress consists of this section of pocketed coils. This system gives a supportive lift to the structure, working to put the sleeper “on top” of the bed, as opposed to “in it”. Since these coils are wrapped individually, they’re also going to allow additional breathability as air flows through the spaces in the coils.
Base Layer – Last, you will find a thin section of high-density poly foam. This section doesn’t really affect the feel of the bed too much, functioning mostly to provide the pocketed coils something off of which to react.
Firmness and Support
After taking a look at the construction of the Helix mattresses, let’s talk about their varying feels and firmness levels.
The firmness of the Helix will vary widely depending on the version you select. The Helix Midnight and Dusk, have medium firmness levels, which is going to be very versatile and thus best-selling. If you have more specific requirements, however, Helix Sleep is happy to oblige you with additional options.
Lying down on the Helix Midnight, the memory foam comfort layer feels soft and produces some quality body contouring, while the other materials within the mattress work to counteract this and make an overall firmer composition. The pocketed coils and the firmer support foams also help with re-positioning.
For those who sleep on their back, there is enough good comfort material here to conform to your lower spine while supporting your upper spine in a neutral position. For heavier sleepers or people who want a firmer bed, there are two more models for you in the Helix Dawn and Helix Twilight models.
Majority of side sleepers should feel totally comfortable on the Midnight, however, if you are needing less pressure while still going with a versatile medium firmness, you might want to check out the Helix Dusk, which uses a body-conforming latex-alternative foam that is breathable and provides the surface a little bit of bounce.
Those who sleep on their side typically have to be mindful of pressure because they sleep with all their weight on a smaller region. Those who are smaller than average or people in the market for lots of pressure relief may want to stick to the plusher variants.
Those who sleep on their stomach will feel supported in the Midnight, especially if this is not their primary position or they have a tendency to switch things up a lot. Firmer mattresses might be preferable for exclusive tummy sleepers so that they can ensure their hips do not dip and over-arch their spine.
Lastly, Helix Sleep suggests Helix for sleepers around 350 lbs or couples that weigh a maximum of 250 lbs each. If you or your spouse are substantially bigger than average, the company has also created a bed called the Nightfall that’s built to accommodate a total weight of 1000 pounds.
Partners with differing types of bodies or preferences can also pick a dual comfort model that pairs Firm with Plush.
Keep in mind that if neither of these options feel right, you may always have a look at the 4 other models in the new collection: the Sunset (plush, softer compared to the Moonlight), Dusk (moderate feel, a little firmer than the Midnight), Twilight (firm, designed for side sleepers), or Dawn (the firmest option of the bunch).
Now, let’s talk about motion transfer, or the amount of activity that is detectable from one side of the bed to the other. While this will be important for many people, those who doze with a partner may find it especially interesting as it will show just how bothered you may be by your bed mate’s nighttime movements. Helix Brands Customer Service Number
According to my research, Helix surpasses expectations for hybrids in this space because of the quantity and quality of foam it incorporates, as well as the individually wrapped coils which help trap motion at its source. If you are a light sleeper worried that motion from the opposite side of the mattress will bother you, then you should not have a lot of concern with this mattress. I would say that any of the Helix mattresses would be a good choice for couples.
While buying a new mattress, most people would like to know whether they will feel like they are sinking “into” the mattress or lying “on top” of it.
Even though you’re going to experience a little immediate sinkage in the uppermost foam layers, by the time you sink through those layers, you are going to reach the pocketed coils and experience fantastic support. This combination will interest a wide range of sleepers, but will suit stomach and back sleepers in particular.
While I do feel the memory foam compress as I sit close to the edge of the mattress, the pocketed coils prevent the mattress from collapsing too much beyond that. I feel quite secure sitting on the mattress.
In my view, Helix mattresses perform above average when it comes to edge support in comparison to other bed-in-a-box brands, which is because of their freshly updated edges containing reinforcement in the coil system. There can be some compression in the comfort foams when you sit with all your weight on the side, but laying on the side should feel comfy and secure. Partners who need more space to stretch out typically appreciate stronger edges.
Laying down, I also feel like I can get close to the edge of the bed without feeling like I will fall off or be ejected from the bed. Overall, I believe the Helix mattress has nice edge support.
100 Night Sleep Trial
One of the best features of purchasing a mattress-in-a-box online is the sleep trials that they usually come with. Helix Sleep is not any different. You create the mattress that’s made for you, place your order, and in two weeks, it’s sent to your home. From the moment you click to buy the mattress, you’ve got 100 nights to try it out (minus the time for delivery, so it’s more like 90 nights). If it is not what you wanted, you can return it free of charge, and receive a complete refund.
Should you return the mattress, it is not resold or restocked. Actually, Helix locates a local place to donate it. When there’s no way Helix Sleep can find a way to donate your returned mattress, they have it recycled instead. Helix Brands Customer Service Number
Helix offers a generous 10-year warranty that covers defects, but it comes with limitations, exceptions, plus the burden of proof is on the consumer (like most guarantees ). Needless to say, you should be the original owner of the mattress to make use of the warranty, and you need to be sure you save your receipt as proof of purchase.
Provided that you follow all the manufacturer’s expectations for use, your warranty is valid. That means you will need to have a suitable foundation (no adjustable bed frames or slats more than 4 inches apart) and you don’t use the Helix improperly – no jumping on it!
If your Helix starts to show an indentation of 1” or more, which is what generally happens when low-density foams break down, you could qualify for a replacement or repair of your mattress.
Helix Mattress: Pricing
If you are sure that a Helix mattress is ideal for you, you will see the pricing and size information below. But please bear in mind that these prices reflect standard pricing, and doesn’t consider my special discount. Click here to get my special promo and get up to $125 off your Helix now.
Helix mattresses vary from $600 to $1,440.
What’s The Best Way To Care For Your Helix?
Helix mattresses require no turning, but it’s recommended that you rotate the mattress possibly a couple of times a year to prevent it from wearing down from excess sagging.
For regular cleanup, it is suggested to use cold water along gentle dish detergent to clean any dirt or stains. Make sure that you clean using soft circular movements, rather than rubbing.
Final Thoughts Helix Brands Customer Service Number
If you are searching for a mattress and are not quite certain what feel that you require, Helix’s quiz and Color Match system may be the key to unlocking your very best sleep with minimal hassle. Their amazing system, which is based on expert sentiment and AI, was created to improve their client’s sleep by giving a better match. Helix Brands Customer Service Number
The attributes of this mattress were thoughtfully manufactured to deliver options whether you were searching for a mattress that keeps cool all night, in the event that you wanted one to support your curves with a thick comfort system, or both! The pocketed coil unit should provide great edge support and movement transfer is minimal with their individually-wrapped build.
Hopefully, I’ve given you some idea of what the average customer can expect from the Helix, but it does offer an impressive assortment of customization with a choice for literally every particular desire or need. Your next best sleep may just be a short online quiz away.
Helix Brands Customer Service Number