Helix Sleep markets hybrid mattresses made with polyfoam comfort systems, dual-layer covers, and pocketed coil support cores fortified using polyfoam base layers. Complaints About Helix

Helix Sleep offers full mattress customization. Purchasers are asked to complete a questionnaire that asks for their weight, height, sleep position, firmness preferences, and other elements. Then based on these answers, Helix Sleep will suggest one of the following 6 mattress variants; each respective model offers a one-of-a-kind combination of support and firmness:

  • Helix Sunset: ‘Soft’ firmness, targeted cushioning, and balanced support
  • Helix Moonlight: ‘Soft’ firmness, moderate cushioning, and additional support
  • Helix Midnight: ‘Medium’ firmness, targeted cushioning, and balanced support
  • Helix Dusk: ‘Medium’ firmness, moderate cushioning, and additional support
  • Helix Twilight: ‘Firm’ firmness, targeted cushioning, and balanced support
  • Helix Dawn: ‘Firm’ firmness, moderate cushioning, and extra support

Complaints About Helix

Helix Sleep hybrids that have targeted cushioning conform closely, which makes them ideal for side sleepers. While hybrids that have moderate cushioning do not conform as much and are ideal for all sleep positions. Lighter men and women may feel most comfortable on variants with balanced support, while people who weigh 130 lbs or more often prefer the models with additional support.

Helix Sleep also markets two models with dual-firmness, the Helix Dual Balanced (with balanced support and targeted cushioning) and the Helix Dual Extra (with additional support and moderate cushioning). Both of these mattresses have one ‘Firm’ side and one ‘Soft’ side, making them ideal for couples with differing tastes. Last, the Helix Nightfall is a hybrid developed for bigger, heavier individuals. This variant has an additional layer of memory foam for maximum support.

My review of Helix Sleep mattresses found that the customizable aspect accommodates sleepers with a wide assortment of firmness preferences and body types. The mattresses also have strong edge support, isolate movement nicely, and produce less noise than the normal hybrid. Complaints About Helix

Read on for my full review of Helix Sleep mattresses, including sleeper and performance ratings, the company’s delivery and return policies and pretty much everything else you should know about these mattresses.

 

Construction Complaints About Helix

All nine of the different iterations of the mattress will differ slightly in construction, but for 6 of the 9 variants, the construction should be rather similar. The 6 core models (listed above) are 10 inches tall, made up of 6 inches of individually wrapped coils and 4 inches of foam.

Helix mattresses vary in density and firmness based upon the foams utilized in order to achieve more/less firmness and more/less support. The 4 unique foams utilized within Helix mattresses are memory foam, high-grade polyurethane foam, Helix Dynamic Foam, and a DuraDense Foam (aka support foam). Not all the beds have all of the foams – some only have 3 of the 4 – but it really shouldn’t matter much for the purchaser. The foams are merely levers that Helix Sleep can pull in order to offer nine unique versions (and hopefully have a mattress for everybody). Complaints About Helix

Below, I briefly discuss the construction (materials and quality) of your average Helix mattress, the Helix Midnight.

helix-midnight-construction

Cover – Initially, all Helix mattresses have the same cover, made of 100 percent polyester. I thought it to be thin and pliable, allowing for some nice breathability. But, if you would like something more amped up, you can opt to swap out the normal cover for the UltraCool one, which is composed of a phase change material to regulate heat.

Comfort Layer – On top, you will discover a heavy layer of memory foam. This material has a slow reaction to pressure, which means you’re likely to encounter some gratifying body contouring. While it might seem strange for a purportedly medium firmness mattress to incorporate a memory foam comfort layer, it’s crucial to remember that the presence of deep sinkage does not always translate to softness; in fact, oftentimes it gives quite a firm feeling.

Transition Layer – After sinking through the memory foam comfort layer, you will find a transition layer of poly foam. This layer works to curb the sinkage of the memory foam and establish a supportive, medium firm feel as you reach the pocketed coils below.

Support Layer – Most of the mattress is made up of this section of pocketed coils. This system gives a supportive lift into the construction, working to put the sleeper “on top” of the bed, instead of “in it”. Since the coils are individually wrapped, they are also likely to allow extra breathability as air flows through the spaces in the coils.

Base Layer – Lastly, you will find a thin segment of high-density poly foam. This section does not affect the feel of the bed too much, working mostly to give the individually wrapped coils something off of which to react.

 

Firmness and Support

After taking a peek at the construction of the Helix mattresses, let’s discuss their varying firmness levels and feels.

helix-mattress-firmness-and-support-scale

The firmness of the Helix will vary widely depending on which variant you select. The Helix Midnight and Dusk, have medium firmness levels, which will be quite versatile and therefore best-selling. If you are more particular, however, Helix Sleep will be happy to oblige you with additional options.

Lying down on the Midnight, the memory foam comfort layer is soft and generates some top quality body contouring, while the rest of the materials in the Midnight work to counteract this and make an overall firmer structure. The firmer support foams and individually-wrapped coils also assist with re-positioning.

For those who sleep on their back, there’s just enough good comfort material here to conform to your lower spine while supporting your whole upper spine in a neutral position. For larger sleepers or those who want a firmer mattress, there are 2 more options for you in the Helix Dawn and Helix Twilight variants.

Many side sleepers will feel totally comfortable on the Midnight, however, if you are needing less pressure while still going with a versatile medium firmness, you might decide to check out the Helix Dusk, which utilizes a body-conforming latex-alternative foam that is breathable and gives the surface a little bit of bounce.

Those who sleep on their side typically have to be more mindful of pressure because they sleep with most of their weight on a tinier area. Those who are lighter than average or people in the market for lots of pressure relief may want to stick to the plusher models.

Stomach sleepers will feel comfortable in the Midnight, especially if this is not their main position or they have a tendency to switch things up a lot. Firmer mattresses might be preferable for exclusive stomach sleepers so that they can make sure their hips do not dip and over-arch their spine.

Last, Helix Sleep suggests Helix for sleepers around 350 lbs or partners that weigh a maximum of 250 pounds each. If you or your spouse are significantly bigger than average, Helix has also produced a mattress called the Nightfall that is built to accommodate a total weight of 1000 lbs.

Partners with different body types or tastes may also select a dual comfort option that combines Firm with Plush.

Keep in mind that if neither of those options sound quite right, you may always check out the four other models in the new collection: the Sunset (plush, softer compared to the Moonlight), Dusk (medium feel, a little firmer compared to the Midnight), Twilight (firm, made for side sleepers), or Dawn (the firmest option in the collection).

 

Motion Transfer

Next up, let us chat about motion transfer, or the amount of activity that is detectable from one side of the mattress to the other. While this will be important for many sleepers, those who sleep with a partner may find it especially interesting as it’ll show just how bothered you’ll be by your bed mate’s nighttime movements. Complaints About Helix

According to my research, Helix surpasses expectations for hybrids in this space due to the amount and quality of foam it contains, as well as the individually wrapped coils that help trap motion at its source. If you’re a light sleeper concerned that movement from the other side of the mattress will bother you, you should not have much concern with this mattress. I’d say that all of the Helix mattresses would be a good option for couples.

 

Sinkage

When purchasing a brand-new mattress, most people wish to know whether they’ll feel as though they are sinking “into” the mattress or laying “on top” of it.

While you are likely to encounter some immediate sinkage from the soft foam at the top, by the time you sink through those layers, you will hit the pocketed coils and experience amazing support. This combination will interest a vast assortment of sleepers, but will suit stomach and back sleepers the most.

 

Edge Support

While I do feel the foam collapse as I sit close to the edge of the mattress, the individually-wrapped coils prevent the mattress from compressing a lot . I feel quite secured sitting on the mattress.

In my view, Helix mattresses are well above average for edge support in comparison to other bed-in-a-box brands, and this is because of their newly updated edges that contain reinforcement in the coil system. There may be some compression in the comfort foams when you sit with your entire weight on the side, but lying on the side should feel comfortable and safe. Partners who need more space to stretch out normally love strong edges.

Lying down, I also feel like I could get near the edge of the mattress without feeling like I’ll roll over or be pushed off the mattress. Overall, I think the Helix has nice edge support.

 

100 Night Sleep Trial

One of the best features of purchasing a mattress-in-a-box online is the sleep trials they usually include. Helix Sleep is not any different. You create the mattress that’s made for you, place your order, and in a couple of weeks, it is sent to your door. From the minute you click to order the mattress, you’ve got 100 nights to check it out (minus the time for delivery, so it’s more like 90 nights). If it is not what you wanted, you can return it free of charge, and receive a complete refund.

If you do return the mattress, it isn’t resold or restocked. In fact, the company locates a local place to donate it. When there’s no way Helix can find a way to donate your refunded mattress, it’s recycled instead. Complaints About Helix

helix-mattress-100-night-sleep-trial

 

Helix Warranty

The Helix Mattress includes a generous 10-year guarantee that covers flaws, but it comes with limitations, exceptions, while the burden of proof is on the purchaser (like most warranties). Needless to say, you should be the original owner of the mattress to use the guarantee, and you need to be sure you keep your receipt as proof of purchase.

Provided that you follow all the manufacturer’s expectations for use, your warranty is valid. That means you need to have a suitable base (no adjustable bed frames or slats more than 4” apart) and you don’t use the Helix improperly – no jumping on it!

If your Helix starts to have an indentation of 1” or more, something that usually happens when low-density foams break down, then you could be eligible for a repair or replacement of your Helix.

helix-mattress-warranty

 

Helix Mattress: Pricing

If you’re certain that a Helix Sleep mattress is ideal for you, you will find the size and pricing information below. However, please be aware that these prices indicate standard pricing, and doesn’t include my special discount. Click here to receive my special promo and receive up to $125 off your mattress now.

helix-mattress-prices

Helix mattresses range from $600 to $1,440.

Click here and get up to $125 off your purchase today!

 

What’s The Best Way To Care For Your Helix?

Helix mattresses require no turning, but it’s recommended that you rotate the mattress possibly once or twice a year to keep it from wearing down from excess sagging.

For routine cleaning, it’s suggested to use cold water along gentle dish detergent to clean any dirt or stains. Be certain that you clean using soft circular movements, instead of rubbing.

 

Final Thoughts Complaints About Helix

If you’re searching for a mattress and are not quite sure what feel that you require, Helix’s Color Match system and quiz might be the key to finding your very best sleep with minimal hassle. Their awesome system, which is based on expert opinions and AI, was designed to improve their customer’s sleep by offering a better match. Complaints About Helix

The attributes of the Helix were thoughtfully manufactured to provide choices whether you were looking for a mattress that stays cool all night, in the event that you needed one to support your curves with a thick comfort system, or both! The coil unit should provide amazing edge support and movement transfer is at a minimum with their individually-wrapped build.

Hopefully, I have given you some idea of what the average consumer can expect from this mattress, but it does provide an impressive assortment of customization with a choice for literally every particular need or desire. Your next best sleep could just be a brief online quiz away.

Complaints About Helix

If you have chosen to proceed with Helix Sleep, click here to save up to $125 on your purchase!